See Prconfig settings and classifications. Note: As an alternative to updating the prconfig.xml file, you can use Dynamic System Settings to configure your application. You can set a larger or smaller limit with the prconfig.xml file setting: The description text ( Subject field) of a file attachment is limited to 60 characters.īy default, file attachments are restricted to 1 gigabyte in size. zip file internally into characters using Base64 encoding. zip archive containing the objects and the. If the correspondence includes embedded images or other embedded objects, the attachment is saved as a. The system saves attachments for correspondence in HTML format (.htm file type) even if a user edited the correspondence with Microsoft Word. When a user designates a file as an attachment, the system uploads a copy of the file and links it to the history of the work item. Attachments are not stored in the same database table as the cases.
Data-WorkAttach-ECM - File attachments saved in an external enterprise content management (ECM) system, accessed through a Connect CMIS rule.īy default, attachments are stored as rows of the pc_data_workattach table. Data-WorkAttach-ScanDocument - Contains a TIFF image file created by a scanner. Data-WorkAttach-ScreenShot - Holds screen shot attachments that usually record facts about the work item that were obtained from another system. Data-WorkAttach-URL - Records an Internet Uniform Resource Locator (URL) or Uniform Resource Identifier (URI). Data-WorkAttach-Note - Contains text that is pasted into, or typed directly into, a work item. Data-WorkAttach-File - Holds files of any type and format, including PDF files generated by an application. The system stores attachments in instances of the following concrete classes, subclasses of the Data-Work Attach- class: You are here: Portals > Case Manager portal > Case attachmentsĪn attachment identifies a file, screen shot image, URL, or text note that a user or activity associates with a case.
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